Privacy Policy

Last updated: January 2026

1. Introduction

Anomly ("we", "our", "the app") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our Shopify app.

2. Data Collected

To provide our monitoring and anomaly detection services, we collect the following data from your Shopify store:

  • Order and sales data (amounts, dates, statuses)
  • Traffic and conversion data
  • Site performance information
  • Aggregated product and cart data

We do not collect personal data from your end customers beyond what is strictly necessary for analyzing your store's performance.

3. Data Usage

We use your data exclusively to:

  • Analyze your store's performance
  • Detect anomalies and deviations from normal
  • Send you relevant alerts
  • Improve our detection algorithms

4. Data Sharing

We do not sell, rent, or share your data with third parties for commercial purposes. Your data may only be shared with technical providers essential to the service's operation (hosting, email delivery), under strict confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, modification, disclosure, or destruction. This includes encryption of data in transit and at rest, as well as strict access controls.

6. Data Retention

We retain your data as long as necessary to provide our services. Upon app uninstallation, your data is deleted from our systems within 30 days.

7. Your Rights

In accordance with GDPR and applicable regulations, you have the following rights:

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object

To exercise these rights, contact us at support@anomly.app.

8. Changes

We may update this privacy policy occasionally. We will notify you of any significant changes by email or through the app.

9. Contact

For any questions regarding this privacy policy or the processing of your data, contact us at support@anomly.app.